Reservations

The service allows the following types of reservations:

• Guaranteed Reservation: reservation, through a card verification without charge to the customer. If the customer does not show up at the property, it is possible to charge the cost of the first night of stay.
• Guaranteed reservation with penalty: reservation, through a card verification without charge to the customer. An automatic charge of the predetermined penalty is made in case a guest does not show up at the property.
• Refundable prepaid: reservation with payment in advance.. It is possible to refund the amount in full or in part (depending on Terms and Conditions defined by the operator) if the reservation is cancelled before the start of the stay.
• Prepaid Non-Refundable: reservation with payment in advance. No refunds can be made.

• Bundle: booking of a bundle containing several services provided by the same structure, for example stay + excursion + restaurant + tourist bus..